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Presales questions on ASP.NET web hosting plan and features

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1. How many SQL databases are allowed under the plan?
It depends on hosting plan you choose. If you choose Premium / Deluxe plan you will be able to use up to 25 SQL databases.
a. What is the amount of disk space allowed?
It is default max 400 MB can be used per DB. Size of SQL DB is consider to be part of your hosting space size which means you cannot exceed the hosting space allocated.
b. Will I be able to logon remotely using SQL server 2008 studio management studio?
Yes, you will be able to remote login to access SQL databases for deployment.
c. Do I need to create databases only through hosting control panel with user names/passwords?
Yes, you need to create databases only from hosting control panel, associated SQL user names and passwords with DB.

2. Do you allow scripts (scheduled tasks) to be run with the hosting plan? If so, how many allowed?
Maximum 5 tasks are allowed on Premium / Deluxe hosting plan. They are predefined tasks that can be scheduled to be run as per configuration. Those are like bandwidth utilization, email notifications, hosting space backups and so. Get it in touch with tech support for more details.
a. I run a few scripts every day to update the database or send emails/text messages.

3. How easy is it to transfer a domain already on another hosting account?
Easier way is to update the A record with current domain registrar if you want to point to our hosting space immediately, then update the name servers information of your domain with our name servers that we share with you. To transfer a domain to us initiate a domain transfer along with order.
Alternatively you will also be able to use Instant Alias for you to setup your website and test before it moves to production.

4. Do you allow Access DB 2007?
Yes, we allow Access Databases.

5. Is there a way I can log into an account and use a File Manager so I do not have to FTP into the web server?
Yes, you will have File manager in your hosting control panel using which you could upload or edit / update files directly.

6. Is there a 30-day money back guarantee?
We offer web hosting packages with any-time money back guarantee, which means that at the time of cancellation, remaining period is calculated (pro-rata) considering all utilization of services and refund amount is worked out.

7. Is there any discount for buying 3 years compared to 1?
You will find all our hosting subscriptions when paid for long duration are actually a discounted amount.

8. Where in US your data center is located (time zone)?
We have ASP.NET hosting USA servers in US Dallas.

9. How many subdomains are allowed?
It depends on your web hosting plan of choice. Premium / Deluxe hosting allow max 250 sub-domains / websites.

10. How many FTP accounts are allowed?
It depends on your web hosting plan of choice. Premium / Deluxe hosting allow max 5 FTP accounts.
Resolved
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Technical specialist HostASP
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